Contacting Us

Hi and welcome!

There are a few different ways to get info, help, support, or even personalized attention.

Help Center Articles

Our articles right here on this page are a great to start if you're stuck on something. Use the search bar at the top and you'll most likely be able to find what you're looking for right away.

If you can't find what you need...

For "How do I..." questions just send us a message at

When is support available?

We're working toward offering 24/7 support, but we're not quite there yet. While we're building up to that, we may not be able to respond to your requests instantly. We will answer as soon as humanly possible though!

Wait! Read this before you send us a message

Before you get in touch with your questions, it can really help us to help you faster if you can have a few pieces of important information ready when you reach out. In most cases, we need the following information:

  • Your account email address
  • Name of the page you're working on
  • Live Page URL (not the URL inside the app)
  • A detailed description of the problem you're seeing
  • A detailed description of how it should be working/looking

Send your message to

For Billing Inquiries

For billing questions or concerns, send us a message at with the subject line "Billing". Be sure to include your account email address so we can look you up!

To Report Spam or Abuse

To report spam or abuse, please send an email directly to

For DMCA Takedown Requests

If someone is unlawfully using your content on a Heroic page, please create a DMCA Takedown Request and email it to

Partnership Questions

We'd love to partner with you. Drop us an email to with the subject line "Partnership". ?

NEW: Can we do the work for you?

If you're like most entrepreneurs, you have a million projects in your head, with no way to get them all done. As a result, you feel stalled and frustrated.

You've tried doing it all yourself, but you know it's unsustainable, and a one way ticket to burnout and overwhelm.

You don't yet have the resources to hire your own team of designers and developers, so you feel stuck, going around in circles.

If you resonate, then relax, because we're here to help.

Our in-house tech, design & web team is ready to help, and available for almost anything. (Seriously!)

We'll take all of the tasks you've been collecting, and make them happen for you quickly and efficiently in the background, leaving you free to focus on what you do best.

And you won't pay through the nose either -- it's available for an incredibly low 5-hour "done for you" package -- it's just $200 for access to our in-house, highly-trained team of tech and design professionals. Best of all, the time never expires and you can use it as quickly or as slowly as you like.

Grab your 5-hour 'done for you' package here and let's get your business moving again!

Creating Pages

Pages are the heart of your site, and what you can build in Heroic is simple unmatched. Here's all the support you need to get started.

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My Account

Got questions about how to manage your account? We're compiling them all here. If we missed anything, let us know and we'll add it.

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Our goal is to integrate with every 3rd party platform out there. Here's what we have currently!

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Heroic comes with a full featured, yet simple-to-use blogging platform that allows virtually anyone to get bloggin'...

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Normally popups are hard to create, add to your site, and integrate with 3rd party platforms. Not here :)

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Fonts & Colors

Heroic's global font & color system keeps everything looking great, and makes editing FAST!

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Here's how to connect your site with your custom domain

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Conversion U

Some our best articles on copywriting, design, branding and more!

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Random Stuff

A home for articles that don't seem to fit anywhere else. Give 'em some love?

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Trainings & Courses

Our expertly curated collection of education and training...

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Recommended Tools

Here are the 3rd party tools that'll make life easier as an online entrepreneur!

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