Starting with Heroic FAQ

What is Heroic?

Heroic is a way to build websites. For an annual or monthly subscription, we provide access to a set of templates and tools you can use to design your own site—no coding or web development experience required.

What does a Heroic subscription include?

Heroic is an all-in-one content management system, or CMS. With a single subscription, you can create a website, host your content, sell products, and much more.

Every full Heroic subscription includes:

  • Website building tools - Use our drag-and-drop tools to add content, like text and images, and create a website without directly editing code. Start with any template to create pages and organize your site, then customize it to match your own style.
  • Content hosting - All Heroic content is stored on our robust infrastructure. This ensures your site will load quickly and reliably from anywhere in the world.
  • Professionally designed templates - Templates combine unique features and styles into cohesive packages. With responsive design standard on every template, your site will look great on any device. You can switch templates at any time.
  • Search engine optimization - Heroic automatically generates sitemaps, uses clean HTML markup, and employs automatic tagging so search engines can index your content without plugins or extra fees.
  • Customer Care - Advisors will answer your questions and resolve issues.

You can add these other features:

  • Custom domain name - Transfer a domain you already own or connect your domain to Heroic.
  • Email by G Suite - Get your own email address, like, by registering for G Suiteby Google through Heroic.

For a full list of features, visit our feature index and explore this Help Center for guides on Heroic's many features.

Is Heroic right for me?

Everyone has unique needs for their website, so there’s one way to know if Heroic is right for you: try it!

Open a free account today at #JOINLINK# to explore our platform, begin building a site, and decide if you're ready to subscribe to Heroic.

Make the most of your free account by visiting the numerous articles in the Help Center to help you build your platform.

With over a thousand sites and counting, coaches, authors, speakers, internet marketers, and other businesses of all stripes call Heroic home. Whatever your idea or needs, we offer multiple plans so you can get the features you need.

How much does Heroic cost?

We offer a few billing plans. Visit our pricing page for details at

How do I get started?

To get started, go to and sign up.

We understand that creating a website takes time and everyone's schedule is different. You can subscribe to paid service at any time.

Which template should I use?

The right template depends on your needs and personal preferences. All of our templates are customizable. Though features and designs vary, no template is built for just one business type.

Explore the Sites page to see how demo content shows off features and possible designs. We recommend paying more attention to the structure and style of a template than its example content. The demo content is there for inspiration, but the template's underlying structure is what will bring your site to life.

To get started, visit Creating a new page based on a template. You can switch templates at any time.

Can I move to Heroic from another platform?

Absolutely. If you already own your domain or have a site hosted by another provider, you can move to Heroic using these options:

  • If you already own a domain - You can transfer your domain to Heroic.
  • If you already have a website - If you have a site with WordPress, you can import your blog content to Heroic. Otherwise, since Heroic is its own distinct platform, you'll need to rebuild your site using our templates and tools.

Since moving between website platforms can affect how search engines view your site, we recommend following best practices to protect your search ranking during your transition.

Can someone build my site for me?

Yes. While Heroic is great for a DIY approach, many web designers specialize in building Heroic sites for clients. To find someone to build a site for you, contact us and we'll connect you with a Specialist. As a note, we're unable to mediate arrangements between designers and clients.

If you're building a site yourself, you can use our Help Center and reach out to our Customer Care Team to answer questions and resolve issues.

Can I use Heroic in my country?

Heroic is based in the United States and available internationally. However, there are some limits at this time. Using our Commerce features requires connecting a supported payment processor, Stripe or PayPal.

We don't offer registration for country code TLDs (ccTLDs), but you can connect these domains if they're hosted by another provider.

How do I get out of my URL?

All Heroic sites include a built-in domain URL that ends in To use a custom domain instead, you can connect a third-party domain you already own. Soon, you'll be able to purchase a domain from Heroic.

Once you have a custom domain, like, visitors will always see your primary domain URL in their browser bar unless they specifically visit your built-in URL.

For security purposes, you'll always see your built-in domain in your browser address bar when you're logged in, even if you have a custom domain.

Have specific questions?

If you want to chat with us about your website needs, we're here to help. When you contact Customer Care, you’ll always talk to real, friendly humans. We're experts in the Heroic platform and can help you decide if Heroic is the right choice for you.

NEW: Can we do the work for you?

If you're like most entrepreneurs, you have a million projects in your head, with no way to get them all done. As a result, you feel stalled and frustrated.

You've tried doing it all yourself, but you know it's unsustainable, and a one way ticket to burnout and overwhelm.

You don't yet have the resources to hire your own team of designers and developers, so you feel stuck, going around in circles.

If you resonate, then relax, because we're here to help.

Our in-house tech, design & web team is ready to help, and available for almost anything. (Seriously!)

We'll take all of the tasks you've been collecting, and make them happen for you quickly and efficiently in the background, leaving you free to focus on what you do best.

And you won't pay through the nose either -- it's available for an incredibly low 5-hour "done for you" package -- it's just $200 for access to our in-house, highly-trained team of tech and design professionals. Best of all, the time never expires and you can use it as quickly or as slowly as you like.

Grab your 5-hour 'done for you' package here and let's get your business moving again!

Creating Pages

Pages are the heart of your site, and what you can build in Heroic is simple unmatched. Here's all the support you need to get started.

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My Account

Got questions about how to manage your account? We're compiling them all here. If we missed anything, let us know and we'll add it.

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Our goal is to integrate with every 3rd party platform out there. Here's what we have currently!

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Heroic comes with a full featured, yet simple-to-use blogging platform that allows virtually anyone to get bloggin'...

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Normally popups are hard to create, add to your site, and integrate with 3rd party platforms. Not here :)

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Fonts & Colors

Heroic's global font & color system keeps everything looking great, and makes editing FAST!

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Here's how to connect your site with your custom domain

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Conversion U

Some our best articles on copywriting, design, branding and more!

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Random Stuff

A home for articles that don't seem to fit anywhere else. Give 'em some love?

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Trainings & Courses

Our expertly curated collection of education and training...

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Recommended Tools

Here are the 3rd party tools that'll make life easier as an online entrepreneur!

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